Leadership & Culture
Coaching, team trust, expectations, difficult conversations, and leadership presence.
Academy›Curriculum
Bespoke Leadership AcademyReal-world learning for real-world leaders.
Six core disciplines connect the human side of leadership with operational results across all three pathways.
The leadership curriculum
What great leaders need to know.
A connected framework of people leadership, practice performance, and repeatable execution.
Team Performance
Role clarity, scorecards, staff development, and consistent follow-through.
Practice Operations
Schedule design, provider capacity, systems, patient workflows, and SOPs.
Patient & Practice Growth
New patient conversion, retention, patient experience, and treatment acceptance.
Financial & KPI Fluency
Production, collections, overhead, AR, benchmarking, and informed decisions.
Multi-Site Leadership
Regional cadence, change management, site-level coaching, and scaling.
The ideas behind the Academy
Practice by Design. Put the ideas to work.
The Academy connects the Practice by Design book series to Project Compass: practical training that moves from clear direction to focused action, evidence, and review.
How the curriculum works
Learn it. Practice it. Use it at work.
Each pathway contains six modules and 36 lessons—six lessons per module. Lessons combine instruction, practice scenarios, knowledge checks, fieldwork, and tools recorded in a pathway workbook. The private pilot also includes six worked case labs and a final pathway assessment.
Learn
Understand a clear framework for a real leadership decision.
Practice
Work through a case, conversation, dashboard, or operating scenario.
Apply
Use the lesson and tool on a priority within your role or practice.
Improve
Review the evidence, refine the approach, and set the next action.
Office Leadership Essentials
For emerging and current practice leaders building reliable team, patient, and operating habits.
- Lead yourself and set the standard
- Communicate, delegate, and coach
- Build a high-performing team
- Stabilize daily practice operations
- Improve patient experience and growth
- Use financial measures to lead
Regional Operations Mastery
For leaders coaching managers, comparing practice performance, and improving results across locations.
- Lead through a regional operating rhythm
- Diagnose performance with scorecards
- Coach office leaders across locations
- Improve capacity and operating discipline
- Connect growth to financial fluency
- Lead change and scale results
Executive Practice Growth
For owners and executives aligning strategy, economics, leadership capacity, and sustainable expansion.
- Set enterprise direction
- Build financial fluency and allocate resources
- Build the leadership bench and culture
- Design scalable operating systems
- Lead growth, integration, and change
- Communicate and govern for performance
Tools and workbooks in the pilot
Practical work products, case labs, and guided assessments.
Depending on the pathway, assignments create a leadership charter, coaching plan, huddle agenda, team scorecard, patient-flow map, SOP, KPI dashboard, site action plan, regional cadence, change tracker, executive decision memo, and a role-specific 30/60/90-day capstone.
The interactive curriculum and three pathway workbooks are being tested in a private training portal. Public enrollment, pricing, and course access are not yet open.
Build capability where it counts.
Explore the curriculum for an individual leader or an entire team.
